Privacy Policy

Privacy Policy

Your privacy is very important to us. Please read the following carefully.

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

As part of Farewell Diamond’s evaluating, buying and selling process, we collect the personal information you give us such as your name, address, phone number and email address. This information is kept in our secure facility and/or in our private systems. When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

When you provide us with personal information to complete a transaction, we imply that you consent to our collecting it and using it for that specific reason only. We will never sell, trade or rent your personal information to any third parties, such as marketers. Your information will be kept as confidential as possible. We do maintain an in-house database for the purposes of contacting customers and prospects. If you choose to opt-out of communication with us, you may withdraw your consent for us to contact you at anytime, by clicking on the “Unsubscribe” link in any email we send you, contacting us at info@farewelldiamond.com or mailing us at:

Long’s Jewelers – 60A South Ave. Burlington Massachusetts US 01803

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 2 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. While we cannot 100% guarantee the privacy of your data, we also use sophisticated software from our site host provider, Eleven2 and we work with recognized shipping service providers USPS, Federal Express and G4S.

SECTION 3 – COOKIES

We do use cookies to help understand how visitors and customers use our website. However we do not store any personal information in cookies.

SECTION 4 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 5 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at requests@longsjewelers.com or by mail at

Farewell Diamond / Long’s Jewelers
Attention: Privacy Compliance Officer
60A South Ave. Burlington Massachusetts US 01803

(rev. 4/14)