Please contact us to start the process of getting an offer or to ask us any other questions you may have. Our office has typical hours of 9:30am to 5:30pm EST Monday through Friday. You can reach us by filling out the contact form on the right, calling us or emailing us. Please note: you must contact Farewell Diamond and receive our packaging instructions before mailing us your diamond because we want to make sure we are the right buyer for your item. Thank you and we look forward to hearing from you!